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Website Terms

Terms & Conditions

These Terms & Conditions govern your use of Dr Sofia Mora website and your purchase of products from our online store.

Agreement to Terms

By accessing our website or placing an order, you agree to these Terms & Conditions, our Privacy Policy, Refund Policy, and Shipping Policy.

Products & Descriptions

We work to display product information, prices, images, and descriptions as accurately as possible. Product packaging, color, texture, or appearance may slightly vary due to photography, screen settings, or product updates.

Orders

After placing an order, you may receive confirmation through the website, email, phone, or customer support. We reserve the right to cancel or refuse orders in cases of incorrect information, payment issues, stock errors, or suspected misuse.

Prices & Payments

Prices are shown in Egyptian Pounds unless stated otherwise. We may update prices, offers, and availability at any time. Available payment methods may include cash on delivery, online card payment, or other supported methods.

Delivery

Delivery times are estimates and may vary depending on location, courier operations, public holidays, weather, or circumstances outside our control. Please provide accurate contact and address details to avoid delays.

Returns & Refunds

Returns and refunds are handled according to our Refund & Return Policy. Products must meet our return conditions before a return or refund is approved.

Promotions & Offers

Offers, bundles, discounts, free shipping, and promotional codes may be limited by date, stock, product type, or specific conditions. Promotions cannot always be combined unless clearly stated.

Website Use

  • You must not misuse the website or attempt unauthorized access.
  • You must not copy, reproduce, or use brand content without permission.
  • You must provide accurate order and contact information.

Updates to Terms

Dr Sofia Mora may update these Terms & Conditions when needed. Continued use of the website after updates means you accept the revised terms.