Privacy Policy

This Privacy Policy explains how Dr Sofia Mora collects, uses, and protects customer information when you visit our website or place an order.

Information We Collect

Your name, phone number, email address, and delivery address.
Order details, purchased products, payment method, and customer support messages.
Website usage information such as device type, browser, cookies, and pages visited.

How We Use Your Information

To process, confirm, and deliver your orders.
To contact you regarding delivery, payment, returns, or customer support.
To improve our website, products, services, and customer experience.
To send offers or updates when you choose to receive them.

Payment Information

Online payments are processed through secure payment providers. Dr Sofia Mora does not store full card details on our website.

Sharing Information

We may share necessary order information with delivery companies, payment providers, Shopify-related services, customer support tools, or authorities when required by applicable rules.

Cookies

Our website may use cookies and similar technologies to improve browsing, remember preferences, analyze performance, and support advertising or remarketing campaigns.